Often in small businesses, employees are asked to wear multiple hats. Roles and expectations can be unclear, leading to inefficiency and confusion.
When it comes to good organizational management, even the smallest of businesses will benefit from using job descriptions.
Job descriptions benefit businesses in three ways:
- Daily Operations – Job descriptions give the owner the peace-of-mind that all duties are covered and assigned to someone.
- Employee Selection – Job descriptions aid in the hiring process.
- Employee Performance Management – Job descriptions clearly define the role of each team member and set expectations.
Developing job descriptions begins with identifying the required operational tasks of the business. Group these tasks into similar categories, noting how frequently each task should be completed.
Next, divide the tasks up in the manner that will allow the business to operate efficiently with a minimum number of employees.
After the tasks are divided, build the actual job descriptions with the following sections:
- Job Title
- General description of the position
- Detailed listing of responsibilities
- Skills and qualifications required
- Physical and mental demands
- Special working conditions
Job descriptions are a practical tool that will provide structure to a small business. Review and update descriptions at least annually to ensure they are relevant and reflect the current state of the business.